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МАРКЕТИНГ В ЭПОХУ ТУРБУЛЕНТНОСТИ: ПЕРЕСМОТР ОСНОВ НА БАЗЕ ФОРСАЙТА
Purpose: to analyze global trends that influence marketing and its main components, and to propose a methodological toolkit based on foresight that revises the fundamentals of marketing considering new realities. Methodology: a methodological approach allowing the use of foresight tools for a more in-depth and comprehensive analysis of marketing goals and objectives, identifying trends, working with the target audience, channels, and creating a unique value proposition is proposed. The empirical base of the Association of Managers (including marketing directors of Russian companies) was used to determine the competencies of the future marketer. Findings: An analysis of global trends, including those in the fields of economics, politics, ecology, energy, social development, and science, has shown their effect on the main components of marketing (the 7P concept). Application of the author’s approach shows how analysis tools can be applied in four groups that combine foresight instruments for each of the components of the 7Ps in the interests of future marketing. The results of the author's research, conducted jointly with the Association of Managers within the foresight framework of the future of management professions on the competencies determine the portrait of an effective marketing director over a 5-year horizon. As a result of this study, four scenarios for the future development of marketing in conditions of turbulence have been developed using foresight tools. Originality and contribution: more than 70 years of experience in global and Russian foresight research have been used to develop an original methodology for revising the essentials of marketing and determining future trajectories of its development (including in the form of scenarios). In existing academic and practical literature on marketing, such cross-disciplinary studies are extremely rare, despite the fact that most experts note the importance of this task.