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Статья

Learning practices as a tool for quality costs reduction in construction projects

Quality. 2015. Vol. 16. No. 149. P. 68-70.
Titov S., Nikulchev E., Bubnov G.

Rework remains a significant problem for construction projects. It is widely recognized that the cost of rework can have an adverse impact on project budgets and companies' performance. The issue of rework costs in construction projects can be addressed by the implementation of learning practices pertaining to quality management. However, the number of empirical studies that have sought to determine the impact of learning practices on reduction of amount of rework is limited. The research presented in this paper tries to analyze the correlation between the extent to which learning practices are implemented in companies and the impact on the rework costs reduction. Using a questionnaire survey, the data was obtained from 30 construction companies from Russia. The findings show the notable negative correlation between the extent of learning practices implementation and the changes in the costs of rework. The fuller the learning practices are implemented, the more the rework costs reduction occurs. At the same time, the extent to which the learning practices are used in Russian construction companies is from low to moderate. Therefore, the learning activities in the area of quality management should be fuller implemented in order to reduce the rework costs and ultimately improve projects and companies performance.