Мотивация сотрудников финансовой организации: связь с увлеченностью и удовлетворенностью работой

Организационная психология. 2024. Т. 14. № 1. С. 173–195.

Федоринов В. И., Antonova N.

The research problem is determined by the need to identify the characteristics of employee motivation and increase their involvement during the period of organizational change. The goal is to identify the connection between engagement and job satisfaction among employees with different motivational complexes and different socio-demographic characteristics (age, position in the organization). Research hypothesis: employees with different motivational complexes manifest the relationship between engagement and job satisfaction differently. Sample: 249 employees of a Russian financial organization. Research method: survey, included methods: “Motivation for Professional Activity” method by K. Zamfir, modified by A. A. Rean; “Utrecht Work Engagement Scale” (UWES-17) adapted by D. Kutuzova; method “Job Satisfaction” by V. A. Rozanova. The questionnaire also contained questions about the socio-demographic characteristics of the respondents (gender, age, work experience, position in the organization). Results: the predominance of internal motivation among employees of this organization was revealed. At the same time, four groups of employees were identified that have the characteristics of a combination of complexes of motivation, engagement and job satisfaction. Young ordinary employees have a significantly higher level of external positive motivation, and managers have a significant decrease in the severity of external negative motivation compared to other groups of employees. The connection between job satisfaction and engagement is most pronounced among young ordinary employees, while among young managers such a connection was not found at all, and among adult managers there is a pronounced connection between engagement and satisfaction with self-realization at work. The article also describes the results of modifying the job satisfaction scale. The results can be used in organizational consulting on the problems of employee motivation and engagement during periods of organizational change.

Keywords: мотивация, удовлетворенность работой, motivation, внутренняя мотивация, job satisfaction, engagement, internal motivation, motivational complex, external positive motivation, external negative motivation, мотивационный комплекс, внешняя положительная мотивация, внешняя отрицательная мотивация, увлеченность

Publication based on the results of: Психологические факторы адаптации сотрудников к цифровой трансформации внутриорганизационной коммуникации (2022)