• A
  • A
  • A
  • АБВ
  • АБВ
  • АБВ
  • A
  • A
  • A
  • A
  • A
Обычная версия сайта
  • RU
  • EN
  • HSE University
  • Publications
  • Articles
  • Sustainable Social Systems: Innovative Service Implications in the Restaurant Business in the Post-COVID Era with Digital Transformation Strategies
  • RU
  • EN
Расширенный поиск
Высшая школа экономики
Национальный исследовательский университет
Priority areas
  • business informatics
  • economics
  • engineering science
  • humanitarian
  • IT and mathematics
  • law
  • management
  • mathematics
  • sociology
  • state and public administration
by year
  • 2028
  • 2027
  • 2026
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
  • 2009
  • 2008
  • 2007
  • 2006
  • 2005
  • 2004
  • 2003
  • 2002
  • 2001
  • 2000
  • 1999
  • 1998
  • 1997
  • 1996
  • 1995
  • 1994
  • 1993
  • 1992
  • 1991
  • 1990
  • 1989
  • 1988
  • 1987
  • 1986
  • 1985
  • 1984
  • 1983
  • 1982
  • 1981
  • 1980
  • 1979
  • 1978
  • 1977
  • 1976
  • 1975
  • 1974
  • 1973
  • 1972
  • 1971
  • 1970
  • 1969
  • 1968
  • 1967
  • 1966
  • 1965
  • 1964
  • 1963
  • 1958
  • More
Subject
News
September 15, 2026
Immunity to Chaos: How Personal Resources Help Us Cope with the Challenges of a Turbulent World
International conflicts, crises and digital overload—the modern world puts our minds to the test every day. Traditional psychology often focuses on the consequences: anxiety, depression, and psychosomatic disorders. But what if we looked at the problem differently—through the lens of the resources that prevent us from breaking down? Psychological immunity is precisely this set of resources. Alena Zolotareva and her group, Psychological Immunity as a Resource for Positive Functioning, are developing an integrative model of this phenomenon, adapting diagnostic tools and preparing for large-scale empirical research. Why do psychologists need to collaborate with medical professionals, and how could their research transform preventive care in clinics and corporations?
September 11, 2026
How to Assess Students Knowledge in the Age of AI
A researcher at HSE University has proposed a flowchart to help lecturers decide how to assess students who use artificial intelligence. It shows where the use of AI should be restricted and where it can be incorporated into the learning process. The article has been published in IT Professional.
September 9, 2026
‘Balkan Hospitality Opens Doors: Studying Dialects on the Verge of Extinction
You cannot study spoken dialects from books. Instead, you need to go to a village, seek out its elders, and earn the trust of local residents before you can record hours of spontaneous stories. This is how Natalia Muravleva, Associate Professor at the Faculty of Humanities, conducts her research. Her internship in Serbia continued her long-standing study of dialects spoken by Macedonian settlers. In this interview, she discusses how diaspora cultural centres help researchers reach informants, why native speakers need to be interviewed only in their own language (otherwise, as she puts it, they may 'break'), and how a single field season helped her finalise her monograph. She also shares warm memories of autumn in Belgrade and of colleagues with whom grammar can be discussed in three languages at once.

 

Have you spotted a typo?
Highlight it, click Ctrl+Enter and send us a message. Thank you for your help!

Publications
  • Books
  • Articles
  • Chapters of books
  • Working papers
  • Report a publication
  • Research at HSE

?

Sustainable Social Systems: Innovative Service Implications in the Restaurant Business in the Post-COVID Era with Digital Transformation Strategies

Sustainability. 2023. Vol. 15. No. 19. Article 14539.
Elizaveta Fainshtein, Chkoniya V., Serova E., Pavel Vorobyev

The COVID-19 pandemic led to changes in and modifications of the role of information and communication technologies in the digitalization of service provision. This paper aims to identify and summarize these changes in business operations, in the context of strategic management in the restaurant industry, triggered by COVID-19. Based on in-depth interviews with 16 key experts in the restaurant industry (CEOs of chain restaurants), this paper clarifies and concretizes the rapidly transforming problem of identifying the main changes in the restaurant market during the pandemic. These depend on a restaurant’s adaptation level to the challenges that arose, using three dimensions (consumer demand, corporate strategy optimization, and the use of the company’s innovative potential). The analysis shows that chain restaurants, which have sufficient resources to solve the problem of staff turnover, develop technological solutions, and build a brand and customer loyalty, were more resistant to problems arising from the spread of the coronavirus infection than other companies in the catering industry. The presence of serious problems associated with consumer demand and the optimization of the format of the offered dishes and service had a significant impact on the relationship between the impact of the spread of the coronavirus infection and the inability to adapt to the new reality of doing business. The findings reveal that companies need to expand their digital capabilities and adapt their management strategy to the post-pandemic conditions to adapt to the post-COVID-19 period. This paper serves as a framework for understanding the role of digital transformation in sustainable business development.

Research target: Economics and Management Computer Science
Language: English
Full text
DOI
Keywords: innovative potential strategic managementChain restaurant business expert interviews consumer preferencesCOVID-19sustainable digital transformation
Similar publications
Semi-fragile image watermarking: A comprehensive survey, classification, and research directions
Melman A., Evsyutin O., Computer Science Review 2027 Vol. 63 (A) Article 101066
One of the effective means of protecting digital images is invisible watermarking. Different scenarios have different requirements for watermark resistance to post-processing. Robust watermarking schemes are resistant to a wide range of modifications. Fragile watermarking schemes are designed for integrity control and are destroyed by even minor modifications of images. Semi-fragile watermarking schemes combine features ...
Added: September 15, 2026
ОКВЭД3: методологические основы и практические решения
Gokhberg L., Abdrakhmanova G., Kutsenko E. et al., Вопросы статистики 2026 Т. 33 № 4 С. 5–20
This article examines the methodological and practical issues associated with the transition to the new edition of the All-Russian Classifier of Economic Activities (OKVED) – OKVED3. The relevance of the study stems from the need to reflect contemporary structural changes in the economy, related to the transformation of the existing economic activities and emergence of ...
Added: September 15, 2026
Автоматизированное формирование журналов событий на основе неструктурированных Интернет-источников для задач анализа процессов
Воронова К. Д., Lyadova L. N., Proceedings of the Institute for System Programming of the RAS 2026 Vol. 38 No. 4 P. 153–170
Title: Automated Event Logs Generation Based on Unstructured Internet Sources for Process Analysis Tasks Abstract. This paper presents an approach to automated structuring event-related information extracted from unstructured textual Internet sources for process mining tasks. In many practical cases, information on events associated with various processes is not presented in the form of ready-made event logs, but is ...
Added: September 14, 2026
Повестка устойчивого развития после 2030 года: возможные развилки
Makarov I. A., Россия в глобальной политике 2026 Т. 24 № 4 (140) С. 164–182
Три с половиной года остаётся до 2030-го – окончания срока реализации Целей устойчивого развития (ЦУР) – главной международной инициативы, устанавливающей долгосрочные ориентиры для будущего человечества. Уже очевидно, что она провалилась: преодоление бедности, решение экологических проблем и построение инклюзивного и справедливого общества остались красивой мечтой.  Кто-то может воспринимать ЦУР как памятник человеческой наивности. Но надо понимать, что эта ...
Added: September 14, 2026
Intelligent Decision Technologies. Proceedings of the 17th KES-IDT 2025 Conference
Springer, 2026.
This book gathers selected papers from the KES-IDT 2025 conference, held in Solin, Croatia, on June 25–27, 2025. The book presents and discusses the latest research results and generates new ideas in the field of intelligent decision-making. The range of topics discussed is classification, prediction, data analysis, big data, data science, decision support, knowledge engineering, ...
Added: September 13, 2026
Интегральная оценка сценариев кибератак на АСУ ТП с применением цифрового двойника и киберполигона
Lebedev O. B., Митяков Е. С., Саенко И. Б. et al., Информация и космос 2026 № 1 С. 53–58
The article presents a methodology for the integrated assessment of cyberattacks on industrial control systems (ICS) using a combination of the Ampire cyber range and a digital twin. The approach is based on calculating five criteria—severity, attacker capabilities, vulnerability, complexity, and defense effectiveness—that form an integrated threat index. Testing across three scenarios confirmed the index's ...
Added: September 13, 2026
Децентрализованное управление группой автономных подвижных объектов при формировании траектории движения
Lebedev O. B., Лебедев Б. К., Бесхмельнов М. И., Известия ЮФУ. Технические науки 2024 № 2(242) С. 177–190
This article examines algorithms for generating motion trajectories for unmanned aerial vehicles (UAVs) during search-and-rescue and emergency response operations. It describes methods and algorithms for controlling the movement of a UAV group in various formations—such as line, rank, column, and during turns. Control is achieved through alternative collective adaptation algorithms based on principles of collective ...
Added: September 13, 2026
Управление передвижением группы БПЛА с соблюдением геометрической структуры строя на основе альтернативной коллективной адаптации
Lebedev O. B., Котов Д. В., Известия ЮФУ. Технические науки 2024 № 1(237) С. 155–167
The primary approach to solving motion planning and control problems involves the use of intelligent technologies. These technologies are applied to define and adjust control objectives and action programs, as well as to formulate control algorithms under conditions of uncertainty—stemming from various factors—across actuator elements and the motion control, planning, and behavioral subsystems. This paper ...
Added: September 13, 2026
Гибридный алгоритм оптимизации на основе объединения моделей роевого интеллекта: роя хромосом и пчел
Lebedev O. B., Лебедев Б. К., Ганжур М. А., Информатизация и связь 2023 № 2 С. 80–84
A hybrid algorithm has been developed to solve the VLSI component placement problem by combining procedures based on bee colony behavior and a chromosome swarm. The optimization criterion is based on estimates of the number of nets crossing specific lines within the routing area. A modified chromosome swarm paradigm is described; unlike the canonical method, ...
Added: September 13, 2026
МОДЕЛИРОВАНИЕ ПОСТРОЕНИЯ ТРАЕКТОРИИ ПОДВИЖНОГО ОБЪЕКТА НА ОСНОВЕ МЕТОДОВ МНОГОКРИТЕРИАЛЬНОЙ ОПТИМИЗАЦИИ
Lebedev O. B., Лебедев Б. К., Бесхмельнов М. И., Вестник Тверского государственного технического университета 2025 № 3(27) С. 103–119
The article presents a detailed analysis of a hybrid path-planning algorithm designed for navigation in a two-dimensional space, accounting for partial uncertainty regarding terrain information. The algorithm operates in stages and is divided into two levels. At the first level, the object's local visibility zone is established, and the corresponding region on the map is ...
Added: September 12, 2026
ГИБРИДНЫЙ МЕТОД ПЛАНИРОВАНИЯ КОНФИГУРАЦИИ МАРШРУТА НА КАРТЕ МЕСТНОСТИ В УСЛОВИЯХ ЧАСТИЧНОЙ НЕОПРЕДЕЛЕННОСТИ
Lebedev O. B., Лебедев Б. К., Бесхмельнов М. И., Известия ЮФУ. Технические науки 2025 Т. 2(244) С. 68–82
This paper describes a hybrid situational trajectory planning algorithm for 2D space operating under conditions of partial uncertainty. Based on the integration of wave-propagation and ant colony optimization algorithms, it enables the real-time generation of minimum-length trajectories while simultaneously optimizing other path quality criteria. The processes of generating a trajectory segment and moving the object ...
Added: September 12, 2026
OPTIMIZATION BY THE SWARM OF TRANSFORMING CHROMOSOMES METHOD
Lebedev O. B., Beskhielnov M. I., OPTIMIZATION BY THE SWARM OF TRANSFORMING CHROMOSOMES METHOD 2024 Vol. 34 No. 3 P. 652–658
A new strategy for finding effective solutions based on modification and hybridization of the canonical representations of the particle swarm algorithm is proposed. A paradigm of a swarm of transforming chromosomes is described, making it possible to represent solutions in the affine space of chromosomes with integer parameter values. The mechanisms of chromosome transformation in ...
Added: September 12, 2026
Использование методов машинного обучения для повышения эффективности систем противодействия многоэтапных кибератак
Lebedev O. B., Левченко Д. Д., Черкасов Р. И., Инженерный вестник Дона 2026 № 2(134) Статья 7
This article analyzes the impact of artificial intelligence (AI) and machine learning technologies on the development and transformation of cyberthreats and the creation of highly effective cyberdefense systems. Key trends in AI evolution are discussed, including data-, model-, application-, and human-centric approaches, and their role in shaping both defensive and offensive capabilities. It is shown ...
Added: September 12, 2026
The ripple effect: How fake news shapes stock market behavior
Fedorova E., Ledyaeva S., Stepanov V., International Review of Economics and Finance 2026
This study investigates the influence of low-quality information, specifically fake news, on short term stock returns, contributing to the discourse on signal theory and behavioral economics. Employing a machine learning approach, the authors developed a robust fake news dataset from publicly available sources. Sentiment analysis was conducted using a FinBERT model fine-tuned for stock market contexts, alongside extensive dataset ...
Added: September 12, 2026
Представления об изменении ресурсов у населения России после первых трех месяцев пандемии COVID-19
Васильчук М. С., Шаньков Ф. М., Chumakova M. et al., Psychology. Journal of the Higher School of Economics 2021 Vol. 18 No. 2 P. 247–258
The 2019 Coronavirus disease outbreak leads to negative psychological outcomes not only for healthcare workers and patients, but also for the general public. S. Hobfoll’s Conservation of Resources theory is one of the most applicable models for conceptualizing and evaluating natural and social catastrophes and their impact. A web-based screening has been conducted at the ...
Added: June 30, 2026
Artificial intelligence, drug repurposing and peer review
Levin J., Oprea T. I., Davidovich S. et al., Nature Biotechnology 2020 P. 1127–1131
The COVID-19 pandemic has transformed the way scientific and clinical results are shared and disseminated. According to a recent analysis, an average of 367 COVID-19 papers are being published every week, with a median time from submission to acceptance of just 6 days (compared with 84 days for non-COVID-19 content)1. These unprecedented peer review turnaround ...
Added: June 1, 2026
Влияние пандемии COVID-19 на употребление табака и алкоголя в Российской Федерации
Салагай О. О., Сахарова Г. М., Антонов Н. С. et al., Общественное здоровье 2024 Т. 4 № 4 С. 4–15
Introduction. The study is devoted to the analysis of the dynamics of the tobacco and alcohol use prevalence among the adult population during the COVID-19 pandemic. The purpose of the study: to analyze the impact of the COVID-19 pandemic on the prevalence of tobacco and nicotine-containing products consumption among the adult population of the Russian Federation, men and ...
Added: April 9, 2026
Пандемия COVID‑19 и потребление табачной и никотинсодержащей продукции: обзор литературы
Салагай О. О., Сахарова Г. М., Антонов Н. С. et al., Общественное здоровье 2022 Т. 2 № 2 С. 29–39
The fight against the COVID‑19 pandemic has led to the implementation of unprecedented measures in countries, including self-isolation, which have had a significant impact on people’s behavior and could lead to a change in the consumption of tobacco and nicotine-containing products. This article provides an overview of studies evaluating smoking behavior change and its impact ...
Added: April 9, 2026
‘Arm Your Community’: Ideology in Vaccine Advertising Campaigns Across Countries
Islentyeva Anna, Scheffler T., Discourse and Communication 2024 Vol. 18 No. 2 P. 216–243
This paper represents a comparative study that explores the governmental vaccine advertising campaigns that were authorised by two English-speaking and two German-speaking countries – namely Australia, Britain, Austria and Germany – within the context of the global SARS-CoV-2 pandemic. The data set in question comprises 40 vaccination posters issued by each country’s respective government between ...
Added: March 9, 2026
Digital Nomadism as a Global Phenomenon after Covid-19: Institutional and Socio-Economic Drivers Influencing Migration Experience
Bilqis L. C., Shishkina A., Journal of Globalization Studies 2025 Vol. 16 No. 2 P. 169–179
This article is devoted to the study of the phenomenon of digital nomadism in the period after the onset of the COVID-19 pandemic, which has accelerated the trend on transformation of many aspects of life, including labor market, due to digitalization. The authors discuss the significance of this phenomenon in the context of the intensified ...
Added: February 25, 2026
Board gender diversity and bank performance during COVID-19: Did women save the day?
Semenova M., Loginova Y., Balsevich A. A., Pacific-Basin Finance Journal 2026 Vol. 97 Article 103118
This paper examines the effect of board gender diversity on bank performance during the COVID-19 crisis. Using a panel dataset of 173 European banks spanning the period 2010–2022, we find that the presence of female directors on bank boards is positively associated with profitability and solvency during the pandemic period. The positive impact is more ...
Added: February 22, 2026
Modeling COVID-19 response in Cuba: a hybrid approach combining agent-based modeling and time series analysis
Orlando G., Bufalo M., Nazarova V., Population Health Metrics 2025 Vol. 23 Article 71
The COVID-19 pandemic has disproportionately impacted vulnerable populations, such as low-income households, exacerbating existing health and economic challenges. In Cuba, the crisis exposed the effects of long-standing economic difficulties, worsened by sanctions, but the country’s robust public health system and independent vaccine development enabled an effective response. This study addresses the gap in understanding how ...
Added: February 3, 2026
Social media and deliberation in the period of COVID-19 crisis
Volkovskii D., Olga Filatova, , in: 26th Annual International Conference on Digital Government Research (dg.o 2025). Volume 26Vol. 26.: Delft: [б.и.], 2025.
Deliberation is a basic term about reaching a decision through balanced discussion, which openly raises the issues of consensus and its achievement through communication. The current article aims at studying the quality of online deliberation between citizens and Russian authorities on social media in the conditions of global health crisis COVID-19. Indeed, the quality of ...
Added: January 25, 2026
ERP Correlates of Semantic Inconsistencies in Deepfakes
Monahhova E., Morozova A., Bredikhin D. et al., Neuroimage 2026 Vol. 327 Article 121727
Advances in deepfake technology raise concerns about disinformation spread. Novel deepfake technologies make it increasingly difficult to distinguish between real and fake media content. The current study investigated how speakers’ credibility, the participants’ traits and attitudes may influence the brain processing of audio deepfakes arguing for and against COVID-19 vaccination. We analyzed the electroencephalograms (EEGs) ...
Added: January 16, 2026
  • About
  • About
  • Key Figures & Facts
  • Sustainability at HSE University
  • Faculties & Departments
  • International Partnerships
  • Faculty & Staff
  • HSE Buildings
  • HSE University for Persons with Disabilities
  • Public Enquiries
  • Studies
  • Admissions
  • Programme Catalogue
  • Undergraduate
  • Graduate
  • Exchange Programmes
  • Summer University
  • Summer Schools
  • Semester in Moscow
  • Business Internship
  • Research
  • International Laboratories
  • Research Centres
  • Research Projects
  • Monitoring Studies
  • Conferences & Seminars
  • Academic Jobs
  • Yasin (April) International Academic Conference on Economic and Social Development
  • Media & Resources
  • Publications by staff
  • HSE Journals
  • Publishing House
  • iq.hse.ru: commentary by HSE experts
  • Library
  • Economic & Social Data Archive
  • Video
  • HSE Repository of Socio-Economic Information
  • HSE1993–2026
  • Contacts
  • Copyright
  • Privacy Policy
  • Site Map
Edit