Правовые аспекты технической поддержки программного обеспечения правообладателей, ушедших с российского рынка

Закон. 2023. № 8. С. 144–156.

Savelyev A.

The article is focused on legal aspects of termination by foreign
vendors of technical support for software for Russian users. Based
on the analysis of the existing case law, the paper provides the
answers on the following questions: 1) Is it possible to demand
reimbursement of the price of technical support for a period during
which it was not provided by a foreign vendor, and who should make
such a reimbursement? 2) Is it possible to receive updates issued
by the vendor without an agreement with the copyright holder or
his authorised representative and what are the legal risks associated
with such activity? 3) Is it possible, from a legal point of view, to
perform independent support of foreign software products by users
themselves or by the companies specifically engaged by users for
this task?

Keywords: злоупотребление правом, abuse of right, программа для ЭВМ, systems software support, computer program, software adaptation, техническая поддержка ПО, адаптация ПО