When Smart Gets Smarter: How Big Data Analytics Creates Business Value in Smart Manufacturing
With an increasing number of companies applying smart manufacturing (Industry 4.0) technologies, and therefore gathering records from multiple enterprise data sources, a potential for big data analytics (BDA) is seemingly limitless. Still not every firm that implemented smart manufacturing reports gathering or making use of big data emerging from those processes, let alone extracting value from them. This study investigates business value creation mechanisms from BDA in smart manufacturing. Relying on several use cases and project stories described in publicly available sources, we analyze key drivers, applications, barriers, success factors, and business benefits of BDA in smart manufacturing. We summarize our findings in a comprehensive framework capturing first- and second- order effects of BDA implementation on Industry 4.0 processes. Our work aims at contributing to the body of knowledge on BDA and smart manufacturing, and at guiding practitioners in identifying and assessing various application scenarios for those technologies.