• A
  • A
  • A
  • АБВ
  • АБВ
  • АБВ
  • A
  • A
  • A
  • A
  • A
Обычная версия сайта
  • RU
  • EN
  • HSE University
  • Publications
  • Book chapter
  • Measuring the Social Impact of Digital Services: A Case of St. Petersburg, Russia
  • RU
  • EN
Расширенный поиск
Высшая школа экономики
Национальный исследовательский университет
Priority areas
  • business informatics
  • economics
  • engineering science
  • humanitarian
  • IT and mathematics
  • law
  • management
  • mathematics
  • sociology
  • state and public administration
by year
  • 2027
  • 2026
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
  • 2009
  • 2008
  • 2007
  • 2006
  • 2005
  • 2004
  • 2003
  • 2002
  • 2001
  • 2000
  • 1999
  • 1998
  • 1997
  • 1996
  • 1995
  • 1994
  • 1993
  • 1992
  • 1991
  • 1990
  • 1989
  • 1988
  • 1987
  • 1986
  • 1985
  • 1984
  • 1983
  • 1982
  • 1981
  • 1980
  • 1979
  • 1978
  • 1977
  • 1976
  • 1975
  • 1974
  • 1973
  • 1972
  • 1971
  • 1970
  • 1969
  • 1968
  • 1967
  • 1966
  • 1965
  • 1964
  • 1963
  • 1958
  • More
Subject
News
May 18, 2026
The 'Second Shift' Is Not Why Women Avoid News
Women are more likely than men to avoid political and economic news, but the reasons for this behaviour are linked less to structural inequality or family-related stress than to personal attitudes and the emotional perception of news content. This conclusion was reached by HSE researchers after analysing data from a large-scale survey of more than 10,000 residents across 61 regions of Russia. The study findings have been published in Woman in Russian Society.
May 15, 2026
Preserving Rationality in a Period of Turbulence
The HSE International Laboratory for Logic, Linguistics and Formal Philosophy studies logic and rationality in a transformed world characterised by a diversity of logical systems and rational agents. The laboratory supports and develops academic ties with Russian and international partners. The HSE News Service spoke with the head of the laboratory, Prof. Elena Dragalina-Chernaya, about its work.
May 15, 2026
‘All My Time Is Devoted to My Dissertation
Ilya Venediktov graduated from the Master’s programme at the HSE Tikhonov Moscow Institute of Electronics and Mathematics through the combined Master’s–PhD track and is currently studying at the HSE Doctoral School of Engineering Sciences. At present, he is undertaking a long-term research internship at the University of Science and Technology of China in Hefei, where he is preparing his dissertation. In this interview, he explains how an internship differs from an academic mobility programme, discusses his research topic, and describes the daily life of a Russian doctoral student in China.

 

Have you spotted a typo?
Highlight it, click Ctrl+Enter and send us a message. Thank you for your help!

Publications
  • Books
  • Articles
  • Chapters of books
  • Working papers
  • Report a publication
  • Research at HSE

?

Measuring the Social Impact of Digital Services: A Case of St. Petersburg, Russia

.
Bolgov R., Olga Filatova, Volkovskii D.

The paper presents the results of using automated tools to study the dissemination of information in media, social networks and instant messengers, as well as the comments to mobile applications, allowing to search for information by keywords. The cases analysed are the Unified Ecosystem of Urban Services "Digital Petersburg" and its flagship application "I Live Here", as well as the mobile application "Unified Card of St. Petersburg Resident" as part of a study on the social impact of digital services. The data obtained indicate on low awareness of citizens about digital public services. At the same time, we can talk about the high demand among citizens for the "Unified Card of St. Petersburg Resident" service, where, unlike the first case, there is active feedback from the authorities and work to eliminate the shortcomings of the service.

Language: English
Full text
DOI
Text on another site
Keywords: mobile applicationsSocial networksDigital Services

In book

26th Annual International Conference on Digital Government Research (dg.o 2025). Volume 26
Vol. 26. , Delft: [б.и.], 2025.
Similar publications
Granular computing-based deep learning for text classification
Behzadidoost R., Mahan F., Izadkhah H., Information Sciences 2024 Vol. 652 Article 119746
Granular computing involves a comprehensive process that encompasses theories, methodologies, and techniques to solve complex problems, rather than being just an algorithm. As the volume of generated data continues to grow rapidly, data-driven problems have become increasingly complex. Although deep learning models have outperformed traditional machine learning models in solving complex problems, there is still room for enhancing their performance. ...
Added: March 12, 2026
Факторы мобильности на рынке труда в современной России: имеют ли значение социальные связи?
Халиков К., Roshchina Y., Экономическая социология 2026 Т. 27 № 1 С. 43–78
The aim of this study is to assess the impact of various factors, including social networks, on labor market mobility in modern Russia. The main assumption is that weak ties facilitate taking a better job. The empirical base consists of data from the Russian Longitudinal Monitoring Survey (RLMS) of HSE for 2016–2017 and 2018–2019. Based on exploratory factor analysis, ...
Added: March 1, 2026
Ecosystem Approach to the Analysis of Digital Services: A Comparative Case Study on Municipalities of St. Petersburg from 2021 to 2023
Filatova Olga, Bolgov R., , in: Digital Geography. Proceedings of the International Conference on Internet and Modern Society (IMS 2023).: Springer Publishing Company, 2024. P. 441–458.
The research presented below is a pilot study within the framework of a project aimed at solving a research and practical problem related to studying the effectiveness of digital urban services in terms of an ecosystem approach based on the case of St. Petersburg, Russia. The aim of the study is to determine the possibilities ...
Added: February 3, 2026
Assessing the Impact of Digital Services on Value-based City Management
Olga Filatova, Meteleva A., Slav Y., , in: Proceedings of the 2024 Communication Strategies in Digital Society Seminar (2024 ComSDS).: IEEE, 2024. P. 33–36.
The report presents research aimed at assessing effectiveness of the digital services’ ecosystem developed in St. Petersburg. This work is based on the results of expert survey of St. Petersburg municipalities’ representatives and their evaluation of digital services’ prioritization (101 employees from more than half of local governments are surveyed). Main concepts based on empirical ...
Added: February 3, 2026
How to Evaluate the Social Impact of Digital Urban Services? Testing the Methodology (Evidence from St. Petersburg)
Olga Filatova, Bolgov R., Arkatov D. et al., , in: Internet and Modern Society. 28th International Conference, IMS 2025, St. Petersburg, Russia, June 23–25, 2025, Proceedings, Part I. (CCIS, volume 2671).: Springer, 2025. P. 351–365.
The article presents the materials of one of studies conducted within the framework of a research project supported by the Russian Science Foundation and the St. Petersburg Science Foundation. The project is devoted to identification of effectiveness of the urban services’ ecosystem developed in St. Petersburg. We test the following hypothesis: an active use of ...
Added: October 19, 2025
Генеративный искусственный интеллект и право человека на доступ к знаниям: постановка проблемы, расстановка приоритетов
Дейнеко А. Г., Вестник Московского университета. Серия 26: Государственный аудит 2025 № 2 С. 144–154
The article analyzes the current problems of using generative artificial intelligence algorithms in the context of the risks of violation of fundamental human rights and freedoms they form. A number of practical examples are given to illustrate the imperfection of these models and their detrimental effect on the relationships of citizens in cyberspace. The construction ...
Added: June 4, 2025
Социальные сети и их рекомендательные алгоритмы как инструменты формирования интереса к асоциальному контенту на примере суицидально-депрессивного дискурса
Glinkina L. S., В кн.: КОНТАКТ.Конференция. Сборник статей и тезисов докладов VIII Всероссийской научно-практической конференции памяти почетного работника сферы молодежной политики Российской Федерации В.А. Канаяна.: , 2024.
Social networks in the modern world are becoming the main way of spending leisure time and receiving news. In this case, it is formed fertile ground for “sliding” down the engagement funnel from news and neutral to destructive content. Daily consumption destructive content can lead to the internalization of destructive behavioral patterns, including suicide and ...
Added: February 22, 2025
Предвыборная агитация в социальных сетях: проблемы правового регулирования
Брикульский И. А., Труды по интеллектуальной собственности 2021 Т. 38 № 3 С. 61–81
The article discusses the problems of legal regulation of political agitation in social networks, acomparative legal analysis of legal and corporate norms of social networks is carried out; agitation in social networks is considered as an independent legal campaigning mode, different from online agitation and audiovisual campaign materials ...
Added: February 18, 2025
AutoFace: How to obtain mobile neural network-based facial feature extractor in less than 10 minutes?
Savchenko A., IEEE Access 2024 Vol. 12 P. 25106–25118
Various mobile and edge devices have significantly different processing capabilities, making it challenging to develop a single universal architecture of a neural network to extract facial embeddings. In this paper, we study the automated machine learning techniques to design a neural network with the best performance on a concrete device. The novel procedure is proposed ...
Added: November 22, 2024
Юридическая хроника
Diskin E., Плешанова О. П., Чекотков А. Ю. et al., Закон 2024 № 10 С. 86–103
В октябрьской Хронике читателям предлагаются комментарии: по делу Дурова с точки зрения информационного права, к законопроекту о нотариальном удостоверении сделок с недвижимостью, к Закону о расширении оснований для приостановления производства по уголовному делу, отмены меры пресечения и освобождения от уголовной ответственности для лиц, изъявивших желание пойти на военную службу по контракту, а также ко второму Закону, которым ...
Added: October 23, 2024
A Signed Network Model of the Interaction Between Religious Movements and Authority in Judea
Tantlevskij I., Kuzyutin D., Smirnova N., , in: Third International Conference, MSBC 2024, Almaty, Kazakhstan, September 18–20, 2024, Proceedings. Modeling and Simulation of Social-Behavioral Phenomena in Creative Societies. CCIS, volume 2211.: Cham: Springer, 2024. Ch. 3 P. 32–45.
Added: October 21, 2024
Социальные сети в контексте законодательства об интеллектуальной собственности
Kalyatin V., В кн.: Цифровая экономика: интеллектуальная собственность и право: Сборник статей к юбилею Марины Максимовны Карели‑ ной.: РГУП, 2023. С. 73–84.
Social networks are now one of the most effective instruments in the information sphere and it is very important to understand how civil law regulates rights to the information in a social network. In the article is analyzed whether it is possible to define social network as a database and what the legal consequences of ...
Added: June 21, 2024
The Green Frontier of Mobile Applications in Improving Recycling Consumers' Behavior
Farronato N., Scuotto V., Pironti M. et al., IEEE Transactions on Engineering Management 2024 Vol. 71 P. 13191–13200
In this article, we provide a new insight into overcoming resistance to emerging green technologies through mobile app users' environmental engagement. The use of a mobile recycling application is evaluated with regard to its media richness with a sample of 12 539 users in Italy. The research is developed during the COVID-19 pandemic, at a ...
Added: November 27, 2023
Using Process Mining to Leverage the Development of a Family of Mobile Applications
L.А. Rezunik, A.I. Perevoznikova, D.V. Eremina et al., Proceedings of the Institute for System Programming of the RAS 2023 Vol. 35 No. 3 P. 171–186
Enterprises often provide their services via a family of applications based on various platforms. Applications in such a family can behave differently. Their development processes can differ as well. Moreover, modern development processes are often complex and sometimes vague. This can lead to bugs, defects, and unwanted discrepancies in applications. In this paper, we show that ...
Added: October 30, 2023
ПЕРСПЕКТИВНЫЙ МЕТОД УЧЕТА ЖИВОТНЫХ: НА ПРИМЕРЕ ТВЕРСКОЙ ОБЛАСТИ
Zinoviev A., Мидоренко Д. А., Вестник Тверского государственного университета. Серия: Биология и экология 2020 № 4(60) С. 55–60
Here we outline a promising method for counting of animals, practiced on a White Stork in the Tver Region. The method implies audiovisual monitoring of nests using UAVs with entering data into a specially developed mobile GIS application, and subsequent visualization of data on the analytical panel of the web application. ...
Added: October 31, 2022
Building a Graph-Based Recommender Using Community Embeddings
Anton Begehr, Peter Panfilov, , in: ICCTA '22: Proceedings of the 2022 8th International Conference on Computer Technology Applications.: NY: Association for Computing Machinery (ACM), 2022. Ch. 19 P. 121–127.
In this work, we explore the application of graph embedding to the design and development of a friend recommender system for the users of the social network. Graph embedding could be useful for recommendation tasks because of data compression, the feature vector format, and sub-quadratic time complexity of graph embedding. We suggest and study a ...
Added: September 26, 2022
  • About
  • About
  • Key Figures & Facts
  • Sustainability at HSE University
  • Faculties & Departments
  • International Partnerships
  • Faculty & Staff
  • HSE Buildings
  • HSE University for Persons with Disabilities
  • Public Enquiries
  • Studies
  • Admissions
  • Programme Catalogue
  • Undergraduate
  • Graduate
  • Exchange Programmes
  • Summer University
  • Summer Schools
  • Semester in Moscow
  • Business Internship
  • Research
  • International Laboratories
  • Research Centres
  • Research Projects
  • Monitoring Studies
  • Conferences & Seminars
  • Academic Jobs
  • Yasin (April) International Academic Conference on Economic and Social Development
  • Media & Resources
  • Publications by staff
  • HSE Journals
  • Publishing House
  • iq.hse.ru: commentary by HSE experts
  • Library
  • Economic & Social Data Archive
  • Video
  • HSE Repository of Socio-Economic Information
  • HSE1993–2026
  • Contacts
  • Copyright
  • Privacy Policy
  • Site Map
Edit