Proceedings of the 13th International Conference of the Society for Global Business & Economic Development
The present study focuses on personality factors which determine the effectiveness of the individual innovative activity. I analyzed relations between the most important psychological determinants of innovation: personal innovativeness, creativity, average intelligence, and novelty seeking. Obtained data showed that there is no significant correlation between innovativeness and creativity. This finding contradicts the idea that creativity and personal innovativeness closely relate to each other. But it looks as a partial support for the statement that creativity is the first step in future innovations. Performed analysis revealed no significant correlation between innovativeness and average intelligence. On the contrary, a correlation between personal innovativeness and novelty seeking was significantly positive (rs=.4, p<0.05). Results of the study can be applied to various procedures and stages of the innovation management.
Presents over twenty case studies drawn from practical experience ; Demonstrates how success is measured, providing reader with tools for implementation; Organized around five themes with specific comments for case comparisons from experts in the field; Introduces readers to several contexts that can be applied in various situations; Resource for further study of service innovation
Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information.
The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innovation within its own boundaries using project teams, internal governance of innovation, and methods or tools that stimulate innovation; Process Innovation: changes in service design and delivery processes, such as consumer led innovation or consumers as part of the innovation process, service operations management, and educational processes; Technology Innovation: the use of technology, including ICT enabled innovation, ICTs that are themselves innovative and support the delivery of new services, new ICT services, new ways of delivering services associated with ICT products, and technology other than ICT.
The final part of the book is given to four extended cases allowing for a more in-depth treatment of innovation within a complex service system. The extended cases also illustrate two important and growing trends, firstly the need for, and benefits of, a more customer centric approach to service innovation and secondly the need for better understanding of public services and the role of public-private partnerships in identifying and achieving innovation
Today the increasing number of constant consumers is a strategic aim for any organization which is possible to be achieved only under condition of continuous perfection of organizational activity quality. If the service representation doesn't correspond to the consumers’ expectations they lose their interest to the service organization, if it does correspond or surpass their expectations they probably would readdress to service provider. For this reason the service organization should more precisely reveal consumers requirements and expectations, namely provider should constantly measure its service quality.
In the given work approaches by the Russian and foreign researchers in the field of quality management are studied and analyzed in details, namely:
- approaches to the «service quality» definition;
- the basic components of service quality management process;
- service organization quality model.
The purpose of research work consists of ISQM (Innovation System of Quality Management) model creation taking into account features of TCS providing, which, in turn, is targeted on TCS company purposes achievement in the field of quality by means of:
- setting the control values of TCS quality indicators;
- measuring of the reached results and their comparison with expected results;
- effective management decision making as a result of carrying out the analysis of managerial activity in the field of quality on the basis of the report containing recommendations for the company activity improvement, prepared due to the results of measuring and collecting quality indicators.
Forty years ago the analysis of “The Club of Rome’s” for the first time set the problem of the limited recourses on the world’s agenda. In 2004 the same authors conducted the recurring analysis showing that the global society has not only comprehended the problem but made attempts to resolve it more or less successfully. At the same time, the world crises of the last ten years demonstrated that the problem of sustainability is not limited to resources or ozone depletion. How can we think of a sustainable environment in a non-sustainable economy or society? Aren’t these two sorts of sustainability closely linked together? The answers could depend on many factors, among which we distinguish the influence of the corporations and managerial behavior on the modern world. So, the question is: How the corporations designed to be the pillars of stability and dynamic development influence on the sustainable development of the entirely society? This paper shows major fundamental trends of the corporal and societal development, the dynamic of the formation of the managerial class. We explore the internal contradiction of modern corporations, which in practice become (financial institutions in particular) a risk factor not only to their own stability, but also to the society as a whole. Our concept could lead to a more dynamic approach to corporate regulation. The solution to the problems described in this paper can be a key factor for further sustainable development as for corporations as well for the modern society.
A successful realization of the Russia and Belarus Union State’s project SKIF made a strong impulse to supercomputing in both countries. The scale of positive externalities to a large degree was made of the selected open model of intellectual property management. This made supercomputing available not only to the large corporations and state R&D bodies, but to the small and medium business as well. This resulted in the rise of innovation implementation and their contribution to modernization of Russian and Belarusian economies on the whole.
At the present level of development the information and knowledge become important engines of global economic growth and key elements of national strate-gy for increasing country’s competitiveness in the international market. The article is aimed to analyze two monitoring systems of innovation capacity (ICT Development Index and Networked Readiness Index) as the indicators of development of knowledge economy and information society.
The concept of strategic foresight has come to dominate contemporary management discourse in recent times with a remarkable upsurge in the number of scholarly papers reporting a positive influence of strategic foresight on innovation. This causal link has served not only as a point of convergence for many empirical and conceptual studies, but also the starting point for theorizing the relevance of strategic foresight in organizing. Drawing on an exhaustive sample of 258 academic publications from 1990–2014, this paper provides a comprehensive review of strategic foresight and its influence on innovation. Our review suggest that strategic foresight rather than directly resulting in innovation tend to rather influence it by shaping and giving form to innovation management tools, and future-oriented knowledge creation, which in turn cumulatively drive innovation performance. Our proposed integrative framework therefore specifies the conceptual linkages between strategic foresight and innovation performance. Read More: http://www.worldscientific.com/doi/abs/10.1142/S0219877017500195
The book describes theinterdependent relations between the multilingualism and literary creativity.
In the modern economic reality the level of competitiveness of entire countries and national economies depends on innovative activity in the industry and technology. The present article analyzes the diffusion of clusters model in international experience and the spread of spin-offs model as an effective solution for clusters’ efficiency increasing. A methodological proposal for evaluating of clusters’ competitiveness is formulated.