Возвратные потоки в розничной интернет-торговле: общая характеристика и причины возникновения
In the article the questions concerning reverse logistics in internet retail are discussed. The authors justify the actuality of this topic in scientific and practical environment. The justification is based on several parameters: the internet retail development, the returns level in this field, the customers’ attitude concerning the internet retail companies’ returns policies, the number of articles devoted to this topic and the reverse logistics impact on the logistics service.
The criteria for the returns classification in internet retail logistics are defined and the classification with the detailed description of all components is suggested. The authors investigate and systematize the reasons for return flows. Also, the identification of supply chain links that are responsible for the return flows is made. The investigation is meant to be some kind of basis for the complex approach to returns management in companies operating in the internet retail field.
The market of medical equipment presented in most cases by foreign-made goods is growing fast. It requires considering the peculiarities of logistics services under the conditions of the medical equipment utilization by medical preventive institutions. The problem is particularly acute for high-tech medical equipment sector. It is shown that the fundamental principles of the order cycle management are unchanged in the case of reverse logistics as well. However the specific material flow managed will lengthen order cycle. Moreover it will have the impact on the complexity and workload of logistics operations. The traditional definition of transactional and post transactional services, which was reflected in the choice of the set of indicators, requires a thorough application. It is especially true for the performance evaluation of services splitted in time-horizon.
The paper considers the terms of reverse logistics and return material flow. The place and importance of the return material flow are defined. The reverse logistics situation in different business areas is analyzed. It is shown that rational reverse logistics management approach development has outstanding interest in service companies. The paper classifies return material flows for service companies. An economic evaluation approach of the return rationality of packing, commodities and materials is given. Effective reverse logistics management procedure for service companies is developed.
The article is devoted to the one of the topical issues in internet retail – reverse product flows. The author reviews typical reasons for product returns made by the customers. Using garments and footwear as an example (due to the fact that they are characterized by the greatest number of returns), the author suggests measures aimed at the reduction of the product returns rate. Moreover, the article includes recommendations on the efficient and effective management of the reverse product flows in the e-tailers supply chains.
Smoking is a problem, bringing signifi cant social and economic costs to Russiansociety. However, ratifi cation of the World health organization Framework conventionon tobacco control makes it possible to improve Russian legislation accordingto the international standards. So, I describe some measures that should be taken bythe Russian authorities in the nearest future, and I examine their effi ciency. By studyingthe international evidence I analyze the impact of the smoke-free areas, advertisementand sponsorship bans, tax increases, etc. on the prevalence of smoking, cigaretteconsumption and some other indicators. I also investigate the obstacles confrontingthe Russian authorities when they introduce new policy measures and the public attitudetowards these measures. I conclude that there is a number of easy-to-implementanti-smoking activities that need no fi nancial resources but only a political will.
One of the most important indicators of company's success is the increase of its value. The article investigates traditional methods of company's value assessment and the evidence that the application of these methods is incorrect in the new stage of economy. So it is necessary to create a new method of valuation based on the new main sources of company's success that is its intellectual capital.
портовый менеджмент, показатели деятельности, анализ эффективности, система учета, распределение издержек, методы анализа деятельности портовой системы
At present many industries reveal tendency for setting up of vertically integrated companies (VIC) the structure of which unites all technological processes. This tendency proved its efficiency in oil industry where coordination of all successive stages of technological process, namely, oil prospecting and production -oil transportation - oil processing - oil chemistry - oil products and oil chemicals marketing, is necessary. The article considers specific features of introduction of "personnel management" module at enterprises of oil and gas industry.
vertically integrated companies; personnel management