The Culture of Complaint: Approaches to Complaining in Russia – An Overview
This article offers an overview of the literature and methodological attitudes to the “culture of complaint.” Complaining is a popular form of communication in present-day Russian society. It has received the attention of scholars of the Soviet period in Russian history as a specific mass form of popular political participation and relationship with the authorities. However, the reasons for and origins of mass complaining need further research. This article offers an analysis of possible developments in such research with specific focus on gender, emotional regimes of complaint, and the comparative analysis of cultures of complaint.