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Инструментарий лин-менеджмента для поддержки и укрепления доверия в организации
In article authors have systematized tools of lean management for support and strengthening of basis of trust in the organization, the cyclic curve of dependence of trust on the level of reliability of the partner and a trust cycle is reflected in lean management, key preferences of rationality of manifestation of trust by the head of the organization, situational criteria of trust, factors of influence on trust are allocated, types of trust are determined, the attention is focused on the main methods of research of trust. The authors have developed a conceptual model of trust in the organization, the work takes into account the possibility of its modification by using research methods of confidence. Authors have formulated the basic principles of support and enforcement of trust in the organization, besides, key stages and elements of an implementation lean management toolkit for support and enforcement of trust in the organization taking into account extent of its increase, and also managerial actions for sustainable development of trust and a culture of trust are offered. The paper formulated a conclusion about the culture of trust, based on the tools of lean management and designed to achieve effective results and affect the transaction costs, eliminate losses.
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