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Proceedings of the 14th International Conference “Reliability and Statistics in Transportation and Communication” (RelStat’14), 15–18 October 2014, Riga, Latvia
Apart from the criterion of total logistics costs that is used to evaluate the efficiency of supply chains, another criterion - the total satisfaction of consumer needs - is increasingly used for the same purpose. It can be explained by the transition to such new logistics concept as the sustainability of supply chains, which is characterized not only by flexibility, rate of response, strength, adaptability, but mostly by reliability of functioning of logistics system's elements. The paper presents the critical analysis of existing approaches to the formation of failure models in supply chains, the methodical approach and classification of failures for key logistics functions (purchasing, order processing, transportation, storage, warehousing and materials handling) as well as developed and improved failure models for a number of logistic functions and operations.