?
Инструменты управления человеческими отношениями в организации.
С. 140–158.
Satikova S. V.
The article reveals the peculiarities of human relations in the organization, discusses the basic levels of relationships and behaviors of employees, and offers tools to manage these relationships.
In book
Вып. 1. , СПб.: Отдел оперативной полиграфии НИУ ВШЭ, 2013.