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Regular version of the site

Book chapter

A Typology of Collaboration Platform Users

P. 9-19.
Bezzubtseva A., Ignatov D. I.

In this paper we present a review of the existing typologies of Inter-net service users. We zoom in on social networking services including blogs and crowdsourcing websites. Based on the results of the analysis of the consid-ered typologies obtained by means of FCA we developed a new user typology of a certain class of Internet services, namely a collaboration innovation plat-form. Cluster analysis of data extracted from the collaboration platform Witolo-gy was used to divide more than 500 participants into 6 groups based on 3 ac-tivity indicators: idea generation, commenting, and evaluation (assigning marks) The obtained groups and their percentages appear to follow the “90 – 9 – 1” rule.