Knowledge-Intensive Business Services (KIBS) are seen to be core features of the so-called ‘knowledge economy’, and they already play an important role in developed economies. They both innovate themselves and provide their clients with important knowledge and learning opportunities. This paper examines the status of KIBS in Russia, and explores some key issues in their role in innovation using data from surveys of KIBS firms and their clients in Russia. We note that KIBS are often highly customized, and many new services prove difficult to replicate. KIBS are closely tailored to solving the problems of specific customers, and thus these services typically involve KIBS consumers in a co-production process. Both the formal supplier and the formal user of the service are engaged together in service production, allowing for mutual knowledge transfers and learning. Use of KIBS is shown to affect customers' propensity to innovate, confirming the importance of this sector for the innovation system.
Usually in service systems with bids for proceeding in the queue interactions between players are ignored, and symmetric information is assumed. The aim of this paper is to explore the influence of communication between players on the total amount of bribes. Preliminary results show that under imperfect information interactions in groups and the properties of the utility function and key parameters are relevant for the equilibrium level of corruption in the system.
Personal health system (PHS) technologies can enhance public and private health service delivery and provide new business opportunities in Europe and around the world. Although much PHS technology has already been developed and could potentially provide virtually everyone with access to personalized healthcare, research driven primarily by a technology push may fail, because it fails to situate PHS within the wider health and social care service systems. In this article, we explore the scattered PHS research and innovation landscape, as well its relevant markets, using several types of analyses: bibliometrics, patent analysis, social network analysis, stakeholder workshops, and interviews. Our analyses aim to identify critical issues in the development and implementation of service systems around PHS technologies.
A generalization of a service system model introduced by I. Kaj and M. Taqqu is considered. Unlike the original model, the unnatural assumption on independence between the duration and required resources quantity of a service process is dropped. A number of limit theorems for the process of integral workload is presented. Among the considered limit processes are the Winer process, fractional Brownian motion, and stable Lévy process.