Determining Employees’ Loyalty by Informal Communication Structure in College
The topic of the relationship between employees' corporate loyalty and their informal communication structure remain uninvestigated in Russia. This research makes a step in exploring the field by checking the existence of such relationships and allocating its features basing on the example of one of the Colleges of Saint‐ Petersburg. To identify and measure the relationship we combined Job diagnostic survey by Hackman and Oldham and sociometry. The correlation and regression analysis results supported the hypothesis about the existence of the connection between employees' satisfaction, loyalty and informal communication structure in educational institution. The research could be useful for the management of the College, similar educational organisations and those who want to check the relationship between loyalty and informal communication structure within their organisations.
The core problem considered in the article is dedicated to the revealing of project system elements, where the network modeling can be adopted to management. Using of Web of Science and ProQuest databases provided with the opportunity of publication activity statistics research and with the definite articles and other types of publications’ analysis for the search of basic directions of network theory adoption for project management. The identification of the most demanded and actual directions of network approach and social network analysis application to management of project system elements was fulfilled.
In this article comparative analysis of two methodologies of client satisfaction evaluation - CSI and NPS - is given. Based on this analysis it is proved that in case of tuning of NPS up to Russian specifics it better fits authors criteria for services industry. Necessity for testing of western NPS methodology before its mass use in practice of companies on Russian market is justified. Main results of adaptation of present methodology in Russia (with example of insurance industry) are given.
The article is devoted to such ambiguous phenomenon as gossip. It is considered as a kind of people’s version of history, as a kind of informal communication, as creator of world picture and as specific genre of speech. According to the author, gossip quite conform to postfolklor. For example, as in the case of «ingenuous» literature, interest for gossip is not due to its artistic qualities but to circumstances of appearance. As other forms of postfolklor rumors can come far out of causing sphere. Besides, the Internet is not only an effective channel of gossip, but also gives new characteristics to communication - anonymity multiplied by anonymity. Using rumors as commercial advertising, which received the name of «viral marketing» is an indication of postfolklor. In addition, gossip with the informational component, mechanism of public opinion, sentiments and psychological influence produces another « measure» - postfolklor. This allows to expand the using of «auditorial culture» as a source for historical reconstruction of processes (especially latent).
The CCIS series is devoted to the publication of proceedings of computer science conferences. Its aim is to efficiently disseminate original research results in informatics in printed and electronic form. While the focus is on publication of peer-reviewed full papers presenting mature work, inclusion of reviewed short papers reporting on work in progress is welcome, too. Besides globally relevant meetings with internationally representative program committees guaranteeing a strict peer-reviewing and paper selection process, conferences run by societies or of high regional or national relevance are also considered for publication.
Quality teaching as integral quality of quality culture at colleges The article considers prerequisites and methodological presumptions inherent in the notion of quality culture, and argues for the necessity to more systematically include quality teaching maintenance in this notion. Presented are the goals, methods, and basic results of the first project «Supporting Quality Teaching in Higher Education» carried out by the «Institutional Governance in Higher Education» OECR program. On the basis of the colleges participating in the program, the article considers priority directions in the ensuring of the quality teaching, as well as the background and context of the development of various moves to ensure the quality teaching, and describes its participants and mechanisms. The outcomes of the participation of HSE in the first stage of the project are laid out.
The sixth SNA-KDD workshop (www.snakdd.com) is proposed as the sixth in a successful series of workshops on social network mining and analysis co-held with KDD, soliciting experimental and theoretical work on social network mining and analysis in both online and offline social network systems.
This book constitutes the refereed proceedings of the 10th International Conference on Machine Learning and Data Mining in Pattern Recognition, MLDM 2014, held in St. Petersburg, Russia in July 2014. The 40 full papers presented were carefully reviewed and selected from 128 submissions. The topics range from theoretical topics for classification, clustering, association rule and pattern mining to specific data mining methods for the different multimedia data types such as image mining, text mining, video mining and Web mining.
This article is an expanded version of the report submitted by the author on V scientific and practical conference dedicated to the memory of the first Dean of the Faculty of Sociology HSE Alexander O. Kryshtanovskiy "Sociological research methods in modern practice". The article is based on a study of the quantative data obtained in the course of one of the stages of the study "New social movements of youth" by Center of Youth Studies HSE - SaintPetersburg. At this stage, youth community mapping was conducted and analysis of the data using SNA tools was organised. The issue of this work is related to the specific application of network theory and network analysis methods in the process of discovering relations between various informal organisations on the example of youth communities.