Determining Employees’ Loyalty by Informal Communication Structure in College
The topic of the relationship between employees' corporate loyalty and their informal communication structure remain uninvestigated in Russia. This research makes a step in exploring the field by checking the existence of such relationships and allocating its features basing on the example of one of the Colleges of Saint‐ Petersburg. To identify and measure the relationship we combined Job diagnostic survey by Hackman and Oldham and sociometry. The correlation and regression analysis results supported the hypothesis about the existence of the connection between employees' satisfaction, loyalty and informal communication structure in educational institution. The research could be useful for the management of the College, similar educational organisations and those who want to check the relationship between loyalty and informal communication structure within their organisations.