Implementing Smart Services in Moscow: The Integrated Mobile Platform
The city of Moscow is a leading implementer of information and communication technologies (ICT) in public services. The high level of ICT and mobile penetration among Muscovites creates a strong demand for mobile and electronic services.This chapter will explore a case study involving the creation and development of Moscow’s integrated mobile platform (IMP). The case study illustrates ICT usage policy and the Moscow Government’s priorities in terms of delivering and providing access to mobile public services. The case study takes a framework approach to mobile platform development and is also based on the lean government concept. Key success factors in IMP development as well as challenges involved in the collaboration and coordination of various IMP stakeholders are also examined. The case study provides examples of mobile applications developed on the basis of the IMP. The governance decision-making process and regulatory framework for IMP management are examined as well. The IMP is interconnected with innovative front office systems such as the Moscow Public Services Portal and Open Data Portal.
Moscow has unique context for smart city development. Historical background, cultural heritage were reflected strongly in Moscow urban planning process. The key idea and a challenge for Moscow Government is to control and manage effectively city infrastructure by saving costs and bringing new quality. Department of Information Technologies plays a key role in this goal implementation because the most efficient driver for this goal is information technologies. Moscow follows main world tendencies in technological enactment in education, road trafficking, healthcare system, public services provision, citizens’ security and privacy, interactive education system, housing and utilities.
In this paper the authors describe how they have developed and introduced into the university curriculum the course “Smart City – information infrastructure and management”, aimed to study values and principles of decision-making and technologies of creating Smart City with strong support of leading IBM IT-solutions.
The dg.o conference is the flagship conference of the Digital Government Society (DGS), and has positioned itself to be a top-ranking conference in this interdisciplinary academic field. It brings high quality research contributions and plays a major role in the advancement of knowledge in the field of digital government. The continue growing number of scholars and the growing number of members will continue to reinforce the position of DGS as a research and practice platform where researchers and practitioners can meet, exchange ideas, and build new relationships.
The 1st International Conference on Electronic Governance and Open Society: Challenges in Eurasia, EGOSE2014 took place in St Petersburg, Russia from 18-20 November 2014. It was the first international academic event in the field e-Governance ever held entirely in the English language in the vast Eurasian region comprising mainly the post-Soviet states. It was designed as an opportunity for researchers and practitioners from Eurasia to discuss the use of digital technologies in and for governance with their peers from other regions and thus help integrate closer into a global academic community. Specific issues that conference planned to address focused on the current and emerging challenges these countries are facing in developing sound and effective e-Governance solutions that promote public sector innovations both in terms of administrative efficiency and governance openness. The goal was to seek other regions' experiences to compare approaches, solutions, practices and thus to raise eventually the quality of research at the crossroads of technology, government and society in the region, which is lagging behind from other regions. The Conference was seen as new opportunity for researchers to publish the results of their studies in the global context.
Modern urban performance depends not only on the city's endorsement of hard infrastructure (physical capital), but also on the availability and quality of knowledge communication and social infrastructure (intellectual capital and social capital). This is one of the clear reasons why the concept of Smart Cities recently attracted a great amount of attention, both from academia and city planners. One of the challenges of the Smart City concept is how to raise human capital among people, such as making them culturally sensitive, mobile and to improve other social characteristics. This challenge is especially valid for industrial cities that are facing economic turbulence and a demand for revitalizing their public spaces and economic specialties. The aim of this study is to examine the correlation between the amount of international students in Russian universities with the positive changes that occur in a Russian student’s human capital, and their neighbourhood areas, especially in public spaces. We aim to support the hypothesis that a network of “internationalized” universities serves as a revitalization measure for a city, facilitating the development of its surrounding areas, and reducing political and social risks within a society. Research methods for gathering data are: deductive trend search, which uses a literature review from leading academic journals and the empirical study based on the created questionnaire. This questionnaire forms a dataset which consists of a number of master courses held in English from one of the leading Russian universities based in Moscow. In this paper, we explain the research design and the results of a long-term project which we expect to complete in Russia in 2016.
This book will provide one of the first comprehensive approaches to the study of smart city governments with theories and concepts for understanding and researching 21st century city governments innovative methodologies for the analysis and evaluation of smart city initiatives. The term “smart city” is now generally used to represent efforts that in different ways describe a comprehensive vision of a city for the present and future. A smarter city infuses information into its physical infrastructure to improve conveniences, facilitate mobility, add efficiencies, conserve energy, improve the quality of air and water, identify problems and fix them quickly, recover rapidly from disasters, collect data to make better decisions, deploy resources effectively and share data to enable collaboration across entities and domains. These and other similar efforts are expected to make cities more intelligent in terms of efficiency, effectiveness, productivity, transparency, and sustainability, among other important aspects. Given this changing social, institutional and technology environment, it seems feasible and likeable to attain smarter cities and by extension, smarter governments: virtually integrated, networked, interconnected, responsive, and efficient. This book will help build the bridge between sound research and practice expertise in the area of smarter cities and will be of interest to researchers and students in the e-government, public administration, political science, communication, information science, administrative sciences and management, sociology, computer science, and information technology. As well as government officials and public managers who will find practical recommendations based on rigorous studies that will contain insights and guidance for the development, management, and evaluation of complex smart cities and smart government initiatives.
The scientific novelty of the author's approach is that foresight is regarded as a technology development and monitoring the implementation of the most important documents of strategic planning of urban development. The theoretical basis of the methodology defined by the concept of creative foresight of the city and smart city, allowing to characterize the urban space from the point of view of building a post-industrial development. Proposals to improve the functioning of the system of strategic planning of St. Petersburg, including - the recommendation to expand the panel of experts through the inclusion of a number of groups of representatives of creative and smart dimensions of the urban environment
In the last decade, the Internet of Things (IoT) has affected the approach of organizations to innovation and how they create and capture value in everyday business activities. This is compounded in the so-called Smart Cities, where the objective of the IoT is to exploit information and communication technologies (ICTs) to support added-value services for citizens, giving companies more opportunities to innovate through the use of the latest technologies. In this context, multinational enterprises (MNEs) are building alliances, starting several projects with public and private city stakeholders aimed at exploring new technologies for cities but also at exploiting new IoT-based devices and services in order to profit from them. This implies that companies need to manage and integrate different types of knowledge to efficiently and effectively support the simultaneous pressure of exploration and exploitation, at a project portfolio level. Using structural equations modeling with data collected from 43 IoT smart city project alliances in Italy, this paper tests and finds evidence that MNEs need to develop knowledge management (KM) capabilities combined with ICT capabilities if they want to obtain greater ambidexterity performance at the project portfolio level. More specifically, we highlight that KM capabilities enhance alliance ambidexterity indirectly through firms' ICT capabilities, suggesting that MNE managers should design KM tools and develop new ICT skills. Implications for academics, managers and future lines of research are proposed.