This article aims to identify effects of client orientation on business models of central power generation companies.
Five major Russian wholesale electricity market players were selected for the analysis conducted applying A. Osterwalder and Y. Pigneur’s ‘Business Model Canvas’. To identify the changes induced by client orientation, the progress of companies’ business models was traced over 6 years; from 2009 to 2015.
Five major trends in business model changes due to client orientation were identified:
1. Declaration of client orientation and adoption of client service standards;
2. Advent of business diversification in favor of engineering, construction, service, operation and maintenance of generating facilities;
3. Increase in vertical integration;
4. Increase in diversity of communication channels with consumers;
5. Increase in diversity of customer relationships.
The results were compared with those obtained in international studies. Conclusions about international and local character of the trends are presented.
The study contributes to knowledge of current and upcoming changes in the business of central power generation triggered by the advent of electricity prosumers. It is valuable both for management decision makers and theorists.
This paper aims to analyse the key trends in oil delivery and production and evaluate the capacities of crude oil transportation systems in the Western European region.
To meet these goals, qualitative data analysis was used to assess the contribution of countries in the region to the total crude oil production and delivery, the changes in concentration of crude oil deliveries and refineries’ capacities, the capabilities of the regional crude oil transportation system and the trends in crude oil supplies and processing from 2005 to 2015.
The study established that from 2013 to 2015 oil supply to the region’s refineries increased and generated additional stress on the transportation and refining infrastructure.
This study examined the aggregate values of crude oil production, crude oil deliveries and refining capacities. In practice, different refineries are set to process certain types of crude oil. It is possible to use the described approach with a certain crude oil grade.
When developing the programmes for crude oil supply to refineries, it is vital to take into account the capacities of refineries and the capabilities of the crude oil transportation systems.
The study suggests that the region’s infrastructure has the necessary reserves to operate for the next few years without additional investments.