The analysis of correlation of strategic and project management processes in modern private bank was researched in this paper as a factor of achivement of business targets. The stepwise plan (instruction) was outlined for selection projects, which fully correspond to the actually strategy.
The approach of project management maturity assessment, which was adapted to the specific of commercial bank activity, has been developed throught the diagnostic of intellectual capital in this paper as a factor of achievement commercial banks' business targets. The stepwise plan (insrtuction) was outlined for identifying the ability of commercial bank to realize complex projects, which fully correspond to the actually strategy.
The article is concerned with the discussion on creating clients trust in ordinary savings operations with Russian banks. The structure of trust supposed by P. Sztompka is considered within the frames of Russian financial system, its history and specific character. Major attention is paid to the analysis of banks trustworthiness assessed by clients on the basis of their experience and calculations as well as to the role that secondary objects of trust play in the creation of trust expectations towards the financial institution. The necessity of distinguishing between trust expectations and trusting behavior (i.e. depositing) is underlined as it is supposed that real trust towards banks appears only when clients implement their expectations in practice.