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Article

Управление качеством логистического сервиса сетевого ритейлера путем оптимизации баланса «затраты/сервис»

Сергеев В. И., Бурмистрова Н. С.

Shows the effect of logistics service quality on the profitability of the business network retailer. On the example of the company that sells appliances and electronics, shows the impact of the availability of inventory profits and profitability. The structure of logistics costs, depending on the dynamics of sales of the company that bears the season. Shows the need for a flexible approach to planning, inventory and accounting of the dynamics of the balance of the «cost / service» to maximize return on network retailer.