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Regular version of the site

Article

Discovering high-level BPMN process models from event data

Kalenkova A. A., Burattin A., de Leoni M., van der Aalst W., Sperduti A.

Purpose – The purpose of this paper is to demonstrate that process mining techniques can help to discover
process models from event logs, using conventional high-level process modeling languages, such as Business
Process Model and Notation (BPMN), leveraging their representational bias.
Design/methodology/approach – The integrated discovery approach presented in this work is aimed
to mine: control, data and resource perspectives within one process diagram, and, if possible, construct
a hierarchy of subprocesses improving the model readability. The proposed approach is defined as a sequence
of steps, performed to discover a model, containing various perspectives and presenting a holistic view of
a process. This approach was implemented within an open-source process mining framework called ProM
and proved its applicability for the analysis of real-life event logs.
Findings – This paper shows that the proposed integrated approach can be applied to real-life event logs of
information systems from different domains. The multi-perspective process diagrams obtained within the
approach are of good quality and better than models discovered using a technique that does not consider
hierarchy. Moreover, due to the decomposition methods applied, the proposed approach can deal with large
event logs, which cannot be handled by methods that do not use decomposition.
Originality/value – The paper consolidates various process mining techniques, which were never
integrated before and presents a novel approach for the discovery of multi-perspective hierarchical BPMN
models. This approach bridges the gap between well-known process mining techniques and a wide range of
BPMN-complaint tools.