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Regular version of the site

Book chapter

Software Development Crisis: Human-Related Factors’ Influence on Enterprise Agility

P. 126-148.

Software development is critically dependent on a number of factors. These factors
include technological and anthropic-oriented ones. Software production is a multiple
party process; it includes customer and developer parties. Due to different expectations
and goals of each side, the human factors become mission-critical. Misconceptions
in the expectations of each side may lead to misbalanced production; the product
that the developers produce may significantly differ from what the customers expect.
This misbalanced vision of the software product may result in a software delivery
crisis. To manage this crisis, the authors recommend using software engineering
methods. Software engineering is a discipline which emerged from the so-called
“software crisis” in the 1960s: it combines technical and anthropic-oriented “soft”
skills. To conquer the crisis, this chapter discusses general architecture patterns for
software and hardware systems; it provides instances of particular industries, such
as oil and gas and nuclear power production.