32nd International Congress on Project Management: Abstracts
Abstracts for 32nd International Congress on Project Management
A new global scenario and “a new digital world” is coming, and we cannot ignore it. Project managers leading projects online face an added complexity which cause additional ethics issues to cope with. This paper will explore how a project manager defines and establishes ethics on an online project. Some project managers may rely on standards and legislation, while others lead by example. A combination of the authors’ personal experience combined with an academic literature review was done to support the conclusions and recommendations presented in this paper
Ethics does have impact on performance and results of a company or a project. When making up a new code of ethics in digital era, one should keep in mind that it must serve the following three functions well. Firstly, it must be directive and tell employees what they should do within their project/company. Secondly, it must encourage people to learn more about, for example, ethics dilemmas, which we are going to discuss in this paper. Thirdly, the code must be a simple and obvious standard of assessing behavior.
Projects of a new digital era depend on technology for communication and are separated geographically. This paper presents results of research taken during recent months of COVID-19 pandemia and fast digitalization. Hundreds of projects found themselves in new conditions, transformed toward new online technologies and faced new ethical challenges. Ethical dilemmas and issues a project manager may face can be caused by four reasons: 1) possibility of misinterpreting data for individual benefits; 2) conflict between individual and business moral priorities; 3) conflicts between work cultures of employees; 4) ordinary unprofessional behavior. When the issue is faced, the manager is recommended to follow these steps of ethical decision-making: 1) Identify the ethical problem; 2) collect the facts on the case; 3) assess all the solutions possible; 4) make the decision and reflect on it. During the process the manager should keep in mind organizational ethical standards, professional code of ethics and their own values. We asked more than 50 participants of 17 projects from different industries about their reflection on ethical issues in projects of new digital era. This paper will demonstrate the results of our study.