Маркетинг сотворчества и глобальные коммуникации доверия
Current monograph is devoted to the processes of transforming marketing activities under
the infl uence of technology changes, massive business environment digitalization and its implications
for consumer behavior. The focus of the monograph is made on evolution and innovations in marketing
models – both in Russia and abroad, as well as transition to the focus on consumer experience, value
co-creation within sharing economy practices, specifi cs of adapting strategic marketing to the era of
global resources and competences integration.
The monograph is targeting scholars, faculty, doctoral and master students, government and
business specialists, interested in marketing and marketing models innovations in the context of digital
transformation and diff usion of collaborative consumption.
The study aims to defi ne the role of various marketing practices of companies operating in building broad-scope trust toward business in Russia. The results of an online survey among generation Z consumers demonstrate that consumers give a relatively higher rating to such aspects of marketing practices as product quality and retailing, while pricing and advertising practices received the lowest rating. About half of the respondents expressed their trust toward business. Besides, a positive evaluation of pricing, product quality, and retailing contribute to the consumer trust toward business, while after-sales service and advertising do not have a signifi cant impact on broad-scope trust. The results do not diff er among consumers with diff erent sex, income, and educational level, that indicates the homogeneity of the examines sample of generation Z consumers. Extant results can be used to form a market policy implemented at the level of both the state and self-regulatory professional associations, which is aimed at improving the “lagging” aspects of marketing practice to improve an economic and social well-being in the society.
This article reprsents brief methodology and results of a specially designed marketing research of batteries of the most running capacities in the framework of the research program of the State University of School of Economics. The process of this research facilitated the process of finding out Consumer preferences of the population in purchasing batteries of different brands based on the poll with the retail sale assistants.
marketing, marketing researches, STORAGE batteries, "Mystery Shopping", methods of research, Маркетинг, маркетинговые исследования, АККУМУЛЯТОРНЫЕ БАТАРЕИ, "таинственный покупатель", методы исследований
The capacity for transformation and advancement of the world economy itself by a group of countries belonging to the emerging economies has been a topic of intense discussion in world forums. Even as news of the losing shimmer of the emerging economies is being spilled to the world, this is where 80% of the world consumers reside, and, therefore, too important to divert attention from. The theme of the 2014 Annual Conference of the Emerging Marketing Conference Board hosted by Centre for Marketing in Emerging Economies of IIM Lucknow, supported by the Academy of Indian Marketing – Listening to Consumers of Emerging Markets is an eminent testimony to this important fact.
JAGDISH N SHETH, PHD
Emory University Founder, Academy of Indian Marketing
The article considers and summarizes the existing approaches to measuring efficiency of marketing and proves the need for their combined use by Russian companies in the post-crisis conditions.
The article discusses the controversial concept of marketing for non-profit organizations. The existing theory of marketing for non-profit organizations developed with borrowing some concepts from the social sciences. From sociology, organizational behavior and anthropology were borrowed the concept of the organization as an open system, motivation, self-interest, bilateral voluntary exchange. Alternative concepts of organization, motivation and relationships with the environment created within the social sciences, allow to formulate an alternative approach to the study of non-profit marketing organizations. Recommendations for future research are offered.
The paper examines the structure, governance, and balance sheets of state-controlled banks in Russia, which accounted for over 55 percent of the total assets in the country's banking system in early 2012. The author offers a credible estimate of the size of the country's state banking sector by including banks that are indirectly owned by public organizations. Contrary to some predictions based on the theoretical literature on economic transition, he explains the relatively high profitability and efficiency of Russian state-controlled banks by pointing to their competitive position in such functions as acquisition and disposal of assets on behalf of the government. Also suggested in the paper is a different way of looking at market concentration in Russia (by consolidating the market shares of core state-controlled banks), which produces a picture of a more concentrated market than officially reported. Lastly, one of the author's interesting conclusions is that China provides a better benchmark than the formerly centrally planned economies of Central and Eastern Europe by which to assess the viability of state ownership of banks in Russia and to evaluate the country's banking sector.
The paper examines the principles for the supervision of financial conglomerates proposed by BCBS in the consultative document published in December 2011. Moreover, the article proposes a number of suggestions worked out by the authors within the HSE research team.
портовый менеджмент, показатели деятельности, анализ эффективности, система учета, распределение издержек, методы анализа деятельности портовой системы
At present many industries reveal tendency for setting up of vertically integrated companies (VIC) the structure of which unites all technological processes. This tendency proved its efficiency in oil industry where coordination of all successive stages of technological process, namely, oil prospecting and production -oil transportation - oil processing - oil chemistry - oil products and oil chemicals marketing, is necessary. The article considers specific features of introduction of "personnel management" module at enterprises of oil and gas industry.
vertically integrated companies; personnel management