In this article the influence of publicly declarative values on the performance of top fifty banks in Russia is analyzed. For determination of correlations an index of corporate values (CV-Index) is calculated as well as relationship between this index and financial indicators of banks are examined in SPSS program. In order to calculate CV-Index the detailed research of banks’ websites, codes of ethics and corporate behavior is conducted. All the defined corporate values are categorized into seventeen groups. The research has confirmed a statistically significant correlation between CV-Index and net profit of banks.
Models of business cultures proposed by G.Hofstede and F.Trompenaars - Ch.HampdenTurner are widely used in cross-cultural management. At the same time, many researchers using the findings of cross-cultural comparisons obtained with the framework of the models, treat the basic concepts related to cultural values, on the basis of authors’ or common interpretations. I argue this is a flawed approach which has to be substituted by the usage of empirical indicators underlying the models. The problem is illustrated with the value dimension of individualism – collectivism.
The need in research of industry differences is based on fact that there is a service revolution in the world during the last 50 years. Services became the locomotive of economic development not only in Russia, but also in tens of developed countries. Nowadays more than 60 % of Russian GDP are formed in service sector and about 80 % of United States's GPD. The article is devoted to differences in business models of the production and service companies.
The program-target concept objective reasons and opportunities are argued for the Union State planning and managing practice. Consequences and content of the Union property target complex program management are presented.
The article highlights the main tools that are used in practice by the Russian and international companies in the management of young promising employees, which the companies name the young talents. Article is based on empirical studies of 12 large companies from the different sectors of the economy (metallurgy, energy, food and household goods, banking, information technology sector, professional services). It total 45 in-depth interviews were conducted, including 16 interviews with HR managers and 29 - with young talents. As a result of analyzing the content of the young talent management programs have been identified many common characteristics in attracting, selection, development and retention of young talent.
Innovation management in any industrial enterprises connected to the high cost and not always clear prospects for effective use. Accordingly, to increase the likelihood of successful development and implementation of innovation in enterprises requires special conditions and tools. In this study, as these conditions is considered an innovation management maturity model to implement innovation strategies applied and sets of tools for the implementation of innovations. The article, based on a study of a number of industrial enterprises, offers a systematic approach to increasing the success of innovation due to corporate industrial enterprise ecosystem growth.
People while make a decision is oriented primarily on dividends and profits (chances) which promised this decision and in the last instance – on those difficulties (risks) that may be encountered on the way to their goal. In other words future chances are the motivation that drives the activities and risks are warnings about the dangers. Therefore, for making the science-based decisions it is necessary to evaluation as chances so risks. In this paper we develop a method of decision making under uncertainty and actualization of the set of possible chances and risks in future. The method is based on the prediction and assessment of the future states of nature, chances and risks. To make the best decision complex criterion and a diagram of chances and risks, are introduced. The application of the proposed method is considered in the example.
In the article authors analyse the role of trust in increase the work effectiveness of customer contact personnel. The nature of customer contact personnel managering and the possibility of their involvement to the organization strategic activity are examine. The extend to which contact personal trust their supervisors positively influence their willingness to participate in strategic activities. Communication in the format of “employee – supervisor” moderate the relationship between trust and strategic activities. Thus, the more contact personnel are involved in the strategic process, the more likely the company is waiting for the contact person’s selling performance rise. In the article we assume that strategic activity includes behaviors such as generating new ideas, synthesizing strategic information, facilitating strategic initiatives, and integrating strategic information to the management process.
The article is devoted to allocation of the contact personnel role in the diversified companies innovative activity implementation in telecommunication branch. Need of continuous identification of new ideas for activity of the innovative enterprise which major source are end users is emphasized. The assumption is made and on the basis of marketing research results is confirmed that operators of hot lines are the main communication channel between the company and the consumer. The degree of consumer satisfaction by work of the contact personal is analyzed and the mechanism of involvement of contact personnel to the enterprise strategic activity is formed.
The article is devoted to diversification as the strategy, which is necessary to implement in the activity of the enterprise in the crisis phase of the scientific-technological cycle. The expediency of adopting unrelated diversification substantiated in conditions of the possibility to use the administrative compliance. Requirements to product, which are necessary to consider choosing a new direction of activity of the enterprise, are reviewed and approach to promote the product to the target consumer is defined.